FAQ

• What is Considered a Subscriber?

• How Are Your Inbox Rates So Great!?

• What is the 24 Hour Facebook Messenger Rule?

• What browsers do Push Notifications support?

• What is Mobile Mailer?

• What is a Brand Avatar?

• Where can I Find My Brand Avatar's Tracking Code?

• How Do I Add The Tracking Code to my website?

• How Do I Add TXT Records for SPF and DKIM?

• Where is SmartEngage Hosted?

• Do you have a Facebook Group?

• How Do I Add Team Members to Manage My Account?

• Why is my Facebook Messenger Chatbot not working?

• Why Web Push Notification Delivery Rate Might Be Lower Than Expected

• How to Unarchive a tag

• What are Unsent messages?

• Why isn't Customer Chat Lead Magnet visible on website?

• Adding an Admin to Your Facebook Fan Page

• Do you have any Pre-made Chatbot Templates?

• How to Disable Notifications From Facebook Page?

• Creating / Managing Tags

• Missing Images in an Email Client

• How do I change my time zone?

• Why do I need my own domain to send email?

• Do You Have an Affiliate Program?

• SmartEngage Email Whitelist Instructions