SmartEngage uses Time zones at the Avatar level. This way you can adjust this setting based on the specific needs of the individual business/persona.
Step 1: Click on your Brand Avatar in the top left and then click on Manage / Integrate
Step 2: Scroll down the page near the bottom and you will see the section for "Avatar Timezone"
Step 3: Simply click on the dropdown and select the time zone you'd like for this avatar.
Step 4: Click Save Changes